Frequently Asked Questions

Orders are dispatched within 24 hours. Delivery usually takes 2–4 working days anywhere in Pakistan, and you'll receive tracking details as soon as your parcel ships.

We accept Cash on Delivery and JazzCash / EasyPaisa. With cash on delivery you pay the courier when your order arrives — no advance payment required. For JazzCash / EasyPaisa you transfer the amount and upload a screenshot of the payment at checkout.

Delivery is free on all orders over Rs 27,700. Below that, a flat delivery charge of Rs 350 applies — it's always shown clearly at checkout.

Yes. If something isn't right, you can return most items within 7 days of delivery, provided they're unused and in their original packaging. Faulty items are covered by the manufacturer's warranty.

Sign in and open My Account to see your order status. We'll also send tracking updates by email as your order moves.

Our team is happy to help. Reach us through the contact page, by phone or by email — we usually reply within one working day.